Three steps on ToSwap
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Set the MATIC amount and paste the Monero address that should collect payout on Monero mainnet.
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Tap Exchange to lock the live ToSwap quote and reveal this order’s deposit details.
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Send exactly that MATIC amount to the deposit. After Polygon mainnet confirms, XMR is pushed to your wallet.
Before you broadcast
- Polygon confirmations are usually fast — often within a minute.
- Send MATIC on Polygon PoS mainnet only — not Ethereum or other L2s unless your order says otherwise.
- Use a Polygon-compatible wallet and address (0x…). Leave enough MATIC for gas.
- If XMR is late, refresh your wallet and re-check the order status. When a payout hash is already listed, email or SimpleX support with your Exchange ID — ToSwap has no login that can reopen expired pages.
Polygon — low-cost EVM layer-2
MATIC (POL) powers Polygon — fast EVM transfers, low fees, and wide DeFi and bridge liquidity.
MATIC on Polygon mainnet
Use a Polygon PoS wallet for deposits. Do not send MATIC on Ethereum mainnet — wrapped versions are different assets.
Leave enough MATIC in your wallet to cover gas on top of the swap amount.
Monero on ToSwap — privacy by default
XMR hides amounts and destinations on-chain. Prefer a fresh subaddress per ToSwap order; after payout, give your wallet time to scan before you assume the GUI is wrong.
XMR payout not showing?
Wait for wallet sync to complete — Monero often needs several minutes to reflect incoming outputs.
If the order lists a payout tx but your synced wallet shows nothing, contact support.
Receiving XMR with privacy intact
Monero payouts use one-time addresses — your wallet must finish scanning recent blocks to display the balance.
- Use a fresh subaddress for each swap rather than reusing old receive addresses.
- Compare your wallet block height with a public explorer before assuming a payout failed.
- Allow extra time after the order shows sent — privacy features can delay wallet display.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Is KYC or a ToSwap account required for MATIC → XMR?
No. ToSwap never opens a profile or asks for ID documents on a standard Polygon to Monero order. You stay non-custodial on both legs.
How fast does XMR usually arrive?
Many payouts leave within minutes after the Polygon mainnet deposit confirms. Congestion on Polygon mainnet or Monero mainnet can stretch that — fees and mempools set the clock, not a manual review.
Does ToSwap hold my MATIC or XMR?
No hosted balance. You broadcast MATIC from a wallet you control; XMR is paid only to the address you paste. Nothing sits under a ToSwap username.
What if I send MATIC on the wrong network?
Match Polygon mainnet exactly as printed on the order badge. A wrong-chain deposit often cannot be credited automatically — double-check before you broadcast.