Three steps on ToSwap
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Enter the XMR amount and paste your Zcash receive address — match transparent or shielded format to your wallet.
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Open the order to see the live quote and the Monero deposit address.
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Send XMR on Monero mainnet. After confirmations, ZEC is paid to your wallet.
Before you broadcast
- Monero needs confirmations before payout — let your wallet finish scanning after receipt.
- Monero hides amounts on-chain by default; ZEC may use transparent or shielded addresses — pick the type your wallet supports.
- Use a fresh Monero subaddress for each swap. Shielded ZEC may take longer to appear in some wallets.
- Both sides are privacy-focused chains — double-check address formats before sending.
Monero on ToSwap — privacy by default
XMR hides amounts and destinations on-chain. Prefer a fresh subaddress per ToSwap order; after payout, give your wallet time to scan before you assume the GUI is wrong.
Keep the Monero wallet synced
An out-of-sync wallet may not display incoming funds even after the order shows a payout.
Compare your wallet block height with a public Monero explorer before opening a support ticket.
Zcash on ToSwap — pick t-addr or shielded
ZEC lets you choose transparent or shielded receives. ToSwap prints the format on the order — mixing them is the usual way a Zcash deposit fails to credit.
ZEC receipt troubleshooting
Confirm address type matches your wallet. Rescan the blockchain in your Zcash client if needed.
Transparent vs shielded payouts
Zcash supports both transparent (t-) and shielded (z-) addresses — they are not interchangeable.
- Use the address type your wallet actually supports before placing the order.
- Shielded payouts may take longer to appear depending on wallet software.
- If the order shows a sent tx but balance is zero, rescan the chain in your Zcash client first.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Is KYC or a ToSwap account required for XMR → ZEC?
No. ToSwap never opens a profile or asks for ID documents on a standard Monero to Zcash order. You stay non-custodial on both legs.
How fast does ZEC usually arrive?
Many payouts leave within minutes after the Monero mainnet deposit confirms. Congestion on Monero mainnet or Zcash mainnet can stretch that — fees and mempools set the clock, not a manual review.
Does ToSwap hold my XMR or ZEC?
No hosted balance. You broadcast XMR from a wallet you control; ZEC is paid only to the address you paste. Nothing sits under a ToSwap username.
What if I send XMR on the wrong network?
Match Monero mainnet exactly as printed on the order badge. A wrong-chain deposit often cannot be credited automatically — double-check before you broadcast.